The Benefits of a Maintenance Contract
If you've chosen to buy a new CNC Woodworking machine, you'll have peace of mind that most eventualities will be covered by warranty for at least the next 12 months.…
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October 21, 2021
What is a First-Time-Fix Rate (FTFR)?
In its simplest form, it's the rate at which we Service Engineers fix a breakdown during the first intervention. The intervention could be a remote intervention via telephone/screen sharing, or…
October 18, 2021