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Read more about the article The Benefits of a Maintenance Contract
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The Benefits of a Maintenance Contract

If you've chosen to buy a new CNC Woodworking machine, you'll have peace of mind that most eventualities will be covered by warranty for at least the next 12 months.…

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October 21, 2021
Read more about the article What is a First-Time-Fix Rate (FTFR)?
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What is a First-Time-Fix Rate (FTFR)?

In its simplest form, it's the rate at which we Service Engineers fix a breakdown during the first intervention. The intervention could be a remote intervention via telephone/screen sharing, or…

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October 18, 2021

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